Senior Business Analyst

Luxembourg Full time/Freelancer


  • Lead meetings and workshops to define and understand the roles and needs;
  • Modelling of processes ; using workflows (BPMN);
  • Analysis « As Is » and « To be » with identification of the gap;
  • Implement action plans;
  • Participate to technical meetings;
  • Report and document / Specifications.


  • At least 5 years of experience in Business Analysis;
  • Proven experience in Telecom;
  • Use of some BPM tools for the process modelling (ideally BPMN, ARIS or UML);
  • Experience in IT services and organizations (ideally in Telecom, for operators in Luxembourg or abroad);
  • Good knowledge of eTOM;
  • Strong communication and writing skills;
  • French, German or Luxemburgish are a plus.

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