- Lead meetings and workshops to define and understand the roles and needs;
- Modelling of processes ; using workflows (BPMN);
- Analysis « As Is » and « To be » with identification of the gap;
- Implement action plans;
- Participate to technical meetings;
- Report and document / Specifications.
- At least 5 years of experience in Business Analysis;
- Proven experience in Telecom;
- Use of some BPM tools for the process modelling (ideally BPMN, ARIS or UML);
- Experience in IT services and organizations (ideally in Telecom, for operators in Luxembourg or abroad);
- Good knowledge of eTOM;
- Strong communication and writing skills;
- French, German or Luxemburgish are a plus.
How to apply
Send us an e-mail at email@example.com with your CV or call us.